PRIVACY POLICY
Last Modified: March 01, 2024
Voltaire NJ ("Voltaire," “Company,” “we,” or “us“) cares about the privacy of its visitors. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.voltairecannabis.com, www.shopvoltaire.com, or other websites and mobile applications owned or operated by Voltaire NJ, Inc. or its U.S. subsidiaries (collectively the “Sites”).
This Privacy Policy and the Sites are intended for a U.S. audience. Certain uses or disclosure of personal information may be governed by state law and other privacy notices. By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
For the purpose of this Privacy Policy, “personal information” means information that may identify you as an individual. This includes "Device Information" and "Order Information".
When you visit the Sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Sites, and information about how you interact with the Sites. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
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“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
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"Web Beacons" (AKA Clear GIFs, Web Bugs, and Pixel Tags) are often used in combination with cookies. They are images (often transparent) that are part of a webpage. Web Beacons allow us to count users who have visited certain pages and generate statistics about how our site is used. They are not used to access personally identifiable information. Unlike cookies, you cannot decline Web Beacons. However, setting your browser to decline cookies or to prompt you for a response will keep Web beacons from tracking your activity.
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“Log files” track actions occurring on the Sites and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, date/time stamps, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of this information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.
Additionally, when you make a purchase, attempt to make a purchase or request information from us through the Sites, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and/or bank account information, email address, and phone number. We refer to this information as “Order Information.”
How We Use Your Information
We use the Order Information that we collect to fulfill any orders placed through the Sites (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
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Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website;
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Screen our orders for potential risk or fraud; and
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When in line with your specific opt-in, we provide you with information or advertising relating to our products or services.
We use the Device Information we collect to help screen for potential risk and fraud and more generally to improve and optimize our Sites. For example: assessing the success of our marketing and advertising campaigns and generating analytics to understand better how customers browse and interact with our Sites; improve, personalize, and expand our website; and develop new products, services, features, and functionality.
No Sale of Personal Information
We do not sell your personal information.
Profiling and Behavioral Advertising
We do not use your personal information to provide you with targeted advertisements or marketing communications unless you have specifically opted in to receive them. We do not process your personal information for profiling purposes.
Minors
We encourage parents and guardians to observe, participate in, and/or monitor and guide their children's online activity. Our Sites are not intended for individuals under the age of 21, and Voltaire does not knowingly collect any personally identifiable information from minors.
Third-Party Privacy Policies
Voltaire’s Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information (which may include their practices and instructions for how to opt out of certain options). We share your personal information with third parties to help us use your information as described above. For example:
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We use Dutchie to power our website reservation system and loyalty program. You can read more about how Dutchie uses your personal information here: https://dutchie.com/privacy.
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We use Google Analytics to help us understand how our customers use our Sites. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/.
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You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
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We use Happy Cabbage to manage our email / SMS marketing. You can read more about how Happy Cabbage uses your personal information here: https://www.happycabbage.io/.
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We use Content Square to aggregate usage and frequency data for improving user experience (statistics created are anonymous).
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We may also share your personal information to comply with applicable laws and regulations; to respond to a subpoena, search warrant, or other lawful request for information we receive; or to otherwise protect our rights.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Voltaire, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Voltaire has no access to or control over these cookies that are used by third-party advertisers.
GDPR Data Protection Rights
Every user is entitled to the following data protection rights:
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The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
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The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
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The right to erasure – You have the right to request that we erase your personal data under certain conditions.
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The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.
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The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.
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The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
You may exercise these rights and/or direct us not to use your personal information to provide you with information or offers or not to send you communications by contacting us via: (i) email at Legal [at] shopvoltaire.com; or (ii) following the removal instructions in the communication that you receive. Your opt-out request will be processed within 30 days of the date on which we receive it.
When you place an order through the Sites, we will maintain your Order Information for our records unless and until you ask us to delete this information. In accordance with our routine record keeping, we may delete certain records that contain personal information you have submitted through the Sites. We are under no obligation to store such personal information indefinitely and disclaim any liability arising out of, or related to, the destruction of such personal information. Additionally, please keep in mind that it is not always possible to completely remove or delete all your information from our databases without some residual data because of backups and other reasons.
Information Security
We use certain reasonable security measures to help protect your personal information or other information which we may obtain from your use of the Sites. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us or other information which we may obtain from your use of the Sites, and you use the Sites and provide us with your information at your own risk.
Linked Sites
Our Sites may contain links to other sites that we do not own or operate. This includes links from service providers, advertisers, sponsors, and partners that may use our logo(s) as part of a co-branding agreement. We do not control, recommend, or endorse any of these sites, and we are not responsible for these sites or their content, products, services, privacy policies, or practices. These other websites may send their own cookies to your Device, they may independently collect data or solicit personal information, and they may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of our sites (including those linked to through an email or social networking page).
California Residents and CCPA Privacy Rights (Do Not Sell My Personal Information)
California residents have certain rights regarding our collection and use of Personal Information under the California Consumer Privacy Act (“CCPA”), the California Privacy Rights Act (CPRA), and other California privacy laws. For purposes of this “California Residents” Section (this “Section”) the terms “Personal Information” and “Sensitive Personal Information” have the same meanings as defined under Cal. Civ. Code 1798.140(v) and (ae). To the extent that any other provision of this Privacy Policy conflicts with a provision of this Section, the provision in this Section controls California residents.
Collection and Purposes for Use of Personal Information
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This section describes, for the past twelve months preceding the date this Privacy Policy was updated, (i) the categories of Personal Information collected and (ii) the business or commercial purpose(s) for which the Personal Information will be used. This section also serves as our Notice at Collection of Personal Information.
Categories of Personal Information
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(i.) Identifiers, also referred to as “Order Information” above, including name, billing address, shipping address, payment information, email address, telephone number, IP address and professional or employment-related information.
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(ii.) Device information including information about your web browser, IP address, time zone, cookies installed on your device, web pages and products viewed, websites or search terms that referred you to the Sites, and information about how you interact with the Sites.
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(iii.) Sensory Data such as audio and voicemail messages.
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(iv.) Driver’s license or other state identification card.
Business or Commercial Purposes for Use of Personal Information
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(i.) Communicate with customers and others.
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(ii.) Screen orders for potential risk or fraud.
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(iii.) Provide information relating to our products or services.
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(iv.) Employment-related.
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(v.) Improve and optimize our Sites.
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(vi.) Generate analytics about how customers browse and interact with our Sites.
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(vii.) Detecting security incidents and protecting against malicious, fraudulent, or illegal activity.
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(viii.) Verify consumers’ identity and/or age
No Sale of Personal Information
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We do not sell Personal Information of California residents.
No Sharing of Personal Information for Cross-Context Behavioral Advertising
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We do not share Personal Information of California residents with third parties for purposes of cross-context behavioral advertising.
No Use or Disclosure of Sensitive Personal Information Other Than for Authorized Business Purposes
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We do not use or share Sensitive Personal Information of California residents other than to verify their identity and age, which is an authorized business purpose under Section 1798.140(e).
Assistance for the Disabled
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Alternative formats of this Privacy Policy and Notice of Collection of Personal Information are available to individuals with a disability through use the Accessibility Adjustments icon available on the Sites.
Retention
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We will retain each category of Personal Information described above for so long as necessary to accomplish the Business or Commercial Purpose for which it was collected, as described above. We may retain such Personal Information longer where so required by any applicable law.
Rights of California Residents
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Request that we delete their Personal Information.
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Opt-out of the sale of their Personal Information. We do not sell Personal Information of California residents.
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Opt-out of the sharing of their Personal Information for cross-context behavioral advertising. We do not share the Personal Information of California residents with third parties for cross-context behavioral advertising.
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Request that we limit use or disclosure of Sensitive Personal Information. We do not use or disclose Sensitive Personal Information other than for authorized business purposes.
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Request information about:
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(i) the categories and specific pieces of Personal Information we have collected about them;
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(ii) the categories of sources from which we have collected their Personal Information;
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(iii) the business or commercial purpose for collecting or selling their Personal Information;
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(iv) the categories of Personal Information we have sold about them; and
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(v) the categories of third parties with whom we have shared, disclosed for a business purpose, or sold their Personal Information, and which categories of Personal Information we have sold to which categories of third parties.
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We will not discriminate against California residents for exercising their rights under the CCPA or CPRA. Consistent with Section 1798.125 of the CCPA, we may charge California Residents different prices, or provide different levels or quality of goods or services, if the difference is reasonably related to the value of your data. We may also offer financial incentives for the collection, sale, or deletion of your Personal Information.
Requests for Information
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California residents may request that we provide certain information about our use of their Personal Information, as specified above. Upon receiving a request from a California resident, we will take reasonable steps to verify the person‘s identity. We will respond to a verified person's request by: (a) providing the requested information, or (b) explaining to the requestor why the Act does not require us to provide the requested information.
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We will respond to requests for information within 45 days. If a response requires additional time, we will notify the requestor of the basis for the delay and may extend our response period up to an additional 90 days. If the CCPA or CPRA requires us to provide the information requested to the person, we will provide the information covering the 12 months preceding the request, free of charge, and in a readily useable portable format. We have no obligation to provide Personal Information to a California resident more than twice in a 12-month period. If a request or series of requests are manifestly unfounded or excessive, we may charge a reasonable fee for processing the request(s) or may refuse to process the request(s).
Requests to Opt Out
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California users may opt out of the sale of their Personal Information and the sharing of their Personal Information for cross-context behavioral advertising. However, as mentioned above, we do not sell Personal Information of California residents or share Personal Information of California residents for cross-context behavioral advertising.
Requests to Delete
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California residents may request that we delete their Personal Information. Upon receiving a request from a California resident, we will take reasonable steps to verify the person’s identity. We will respond to a verified person’s request by: (a) deleting their Personal Information and, if applicable, directing our service providers to delete their Personal Information; or (ii) explaining to the requestor why the CCPA or CPRA does not require us to delete their Personal Information.
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If a request or series of requests are manifestly unfounded or excessive, we may charge a reasonable fee for processing the request(s) or may refuse to process the request(s).
Submitting a Request or Inquiry
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California residents, or their authorized agents, can submit a request or inquiry by contacting us via email (Legal [at] shopvoltaire.com) or U.S. mail (using the mailing address below).
For Further Information
If you have questions, need further assistance, or would like to submit a request pursuant to this Notice, you can do so via email (Legal [at] shopvoltaire.com) or by mail:
Voltaire NJ
Attn: Legal Department
47 Mill Street
Mount Holly, NJ 08060
- Voltaire
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